Solutions › Applied AI › voiceGPT
Discover Voice Self-Service Technology That Can Actually Talk the Talk.
Applying disruptive AI technology like ChatGPT and GPT4 to voice transactional self-service has been all talk — until now. With voiceGPT, we seamlessly integrate cutting-edge AI to deliver a superior voice-bot experience for your customers. It’s more flexible and engaging, and the ideal solution to manage your complex, goal-oriented dialogs.
More Efficient and Effective for You.
More Natural and Conversational for Customers.
Reducing the load on your contact center benefits your bottom line, but only if your customers are happy. With voiceGPT, you can lower costs AND optimize the customer experience with more human-like conversations. How? voiceGPT:
- Ensures smooth two-way interactions with full duplex audio streaming
- Simplifies accurately transcribing user speech with state-of-the-art speech-to-text
- Leverages the conversational and reasoning power of language models like LLaMA2 and Mixtral that are fine-tuned on your data
- Utilizes the latest in AI voice synthesis to make your interactions more natural and engaging
- Features a low-latency voice platform framework to ensure your gen AI agents converse with users without lag
Start Leveraging Generative AI
In Weeks, Not Months.
Our exclusive voiceGPT design and development framework lowers the cost and time to deliver human-like conversational self-service. In a matter of weeks, you can deploy enterprise-grade, generative AI voice applications to conduct complex aspects of self-service, delivering a better customer experience, reduced operating costs, and deep insights into the needs of your customers.
And you’ll get the data you need to drive your wider Applied AI strategy.
Maximize Your AI ROI.
voiceGPT scales with your business and integrates directly with your contact center platform. It can instantly translate your experience into any language. And its single-bill, predictable pricing includes continuous added value such as:
- Monthly updates to task descriptions, system prompts, question and answer content, and function definitions
- Realtime monitoring with 24/7 support
- Ongoing advisory, adoption, monitoring, and management services
- Ongoing experience changes (made in minutes, not months)
- Complex automation that continuously adapts to user needs
There’s no long-term obligation, either. You can walk away after 12 months. (But you won’t want to.)
Let's Talk AI
Have questions? Let’s talk about how our Applied AI services can make sure you don’t get left behind or rush off in the wrong direction. Submit the form below and we’ll connect.