Solutions › Professional Services
Let's Build Your Dream Team.
Whatever You Need, We’ve Got It.
Skip the cost of additional full-time employees. Let our technology experts ramp up your team based on need and specialized skill requirements and enjoy the benefits of:
A client-centric model with dedicated teams
Cross-platform and skill-specific talent
National coverage, both remote and on-site
Efficiency in both waterfall and agile methodologies
Multi-month to multi-year contract duration
A proven track record of performance well above industry standards
Developing Existing Staff
and Processes.
You can also leverage our expertise to help improve performance of your existing staff and processes:
Context Gathering &
Requirements Elicitation
Discovery and research activities (e.g., stakeholder interviews, requirements interviews, call analysis, agent focus groups).
Analysis & Tuning
Recommendations
Review and analyze system and application specifications.
Quality Assurance & UAT Assistance
Create and execute test scripts and review results along with reporting and documenting technical issues.
Grammar Development
Grammars for directed dialog and natural language for speech recognition IVRs.
Resource Roles
- Business Analysis
- Project Management
- Natural Language & VUI Design
- Infrastructure Install & Setup
- Application Development
- Program Management
- User Interface & User Experience Design
- System Architecture
- Quality Assurance
- AI Integration
Let’s Get To Work.
Talk to our experts about how we can meet your business objectives. Get in touch today.