Careers

We’re Hiring.

And innovating. And working hard. And making a difference. And having fun. And growing. And … well, you get the picture. The truth is, most people love working at Waterfield Tech. We’re not going to say we’re for everybody, but for those who aren’t afraid to jump in with both feet and seize opportunity and responsibility, we’re a pretty sweet place to land.

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The Perks (Besides the People).

Our people are awesome. But that’s probably obvious. What about other reasons to work here beyond a team of coworkers you’re sure to love?

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Health, Dental, Vision, etc.

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STD, LTD, AD&D, and Life

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401k Plan

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Professional Development

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Family Leave for New Parents

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FSA, HSA, and HRA

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Paid Time Off

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400+ of the Coolest Teammates

Career Seekers,
Not Job Seekers.

We know it’s our people who make things happen. Every person, at every level of the company, is integral to us keeping our clients happy. That’s why we’re always looking for people who can join the team and contribute. Take a look below to see what positions are open. And if you don’t see what you’re looking for, reach out anyway. We’re always on the lookout for talent!

Remote Company Work

Senior Director of Customer Experience (CX) Modernization

US
Waterfield Tech is looking for a Senior Director of Customer Experience (CX) Modernization who will be responsible for driving the transformation of our organization's customer experience strategies, processes, and technologies to align with modern industry trends and customer expectations.

IT Specialist

India
Waterfield Tech is looking for an IT Specialist who will play a crucial role in ensuring the efficient and effective operation of the organization's technological infrastructure.

Senior Service Engineer

India
Waterfield Tech is looking for a Senior Service Engineer who will play a crucial role in ensuring the optimal performance and reliability of our products and services.

Field Engineer – Avaya (Connecticut)

US
Waterfield Tech is looking for a Field Engineer who will play a critical role in ensuring the successful execution of Managed Services support contracts and technical projects for implementation and upgrades, primarily involving on-site installations, maintenance, troubleshooting, and customer support of Avaya telephony and Contact Center solutions.

Cisco CX Architect

US
Waterfield Tech is looking for a Cisco CX Architect. The CX Architect role bridges sales, technology, and customer requirements, encompassing both pre-sales and post-sales activities.

Demand Generation Senior Manager

US
Waterfield Tech is looking for a Demand Generation Senior Manager who will be responsible for developing and executing strategic initiatives that generate demand, convert demand into pipeline, and drive revenue growth. 

Conversation Designer

US
Waterfield Tech is looking for a Conversation Designer who will play a pivotal role in crafting engaging and natural interactions between users and conversational AI systems.

Accounting Manager

US
Waterfield Tech is looking for a Manager of Accounting who will play a crucial role in ensuring the accuracy, integrity, and timeliness of our financial reporting and transactions. This role requires a strong understanding of accounting principles, exceptional attention to detail, and the ability to lead and mentor a team of accounting professionals.

Strategic Accounts Director

US
Waterfield Tech is looking for a Strategic Accounts Director who will be responsible for new sales and attachable services for the entire Waterfield Technologies (WTI) portfolio, including major manufacturers Genesys, Avaya, Microsoft, Five9, Cisco and others.

VP of Sales – SLED Vertical

US
The VP of Sales for SLED will be responsible for developing and executing strategic sales plans, driving revenue growth, and building and managing a high-performing sales team. This role requires a dynamic leader with a proven track record in sales strategy, team management, and achieving ambitious targets.

Sales Operations Specialist

India
Waterfield Tech is looking for a Sales Operations Specialist that will be responsible for sales reporting & analytics for all sales channels - including prospecting, forecasting, pipeline analysis, quarter and year end reports, board presentations, deal tracking, funnel growth, funnel velocity, close rates, lead conversion, and more.

Financial Analyst

India
Waterfield Tech is looking for a Financial Analyst role that will focus on driving financial decision-making within the organization. This role demands a highly skilled analyst with a proven track record in analyzing complex financial data and developing actionable, profit-focused strategies.

Staff Accountant

India
Waterfield Tech is looking for a Staff Accountant who will play a crucial role in ensuring the accuracy and integrity of financial records through various accounting tasks, reconciliations, and analysis.

Managed Services Technical Support

India
Waterfield Tech is looking for a Managed Services Technical Support member who will play a crucial role in providing tier III IT Support and Break/Fix resolution as well as installation of new equipment and services.

Accounts Receivable Specialist

India
Waterfield Tech is looking for an Accounts Receivable (AR) Specialist. This is a key player in managing the company's cash flow and ensuring the efficiency of the accounts receivable process.

Waterfield Tech is proud to be an equal opportunity employer.

Waterfield Tech believes that all persons are entitled to equal employment opportunity and does not discriminate against its employees or applicants because of race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, citizenship status, disability, protected medical condition, military status, genetic information, or any other basis prohibited by applicable federal, state, or local law. This policy extends to all aspects of our employment practices including, but not limited to, recruiting, hiring, training, discipline, promotion, transfers, compensation, benefits, leaves of absence, termination, and all other terms and conditions of employment.