Try Blueworx IVA. Free.

Here’s the impressive techy stuff: Blueworx IVA is a powerful, standards-based platform for conversational AI, IVR, and SIP VoIP applications. It’s the world’s first application platform to offer mixed-mode features, where you can run AI applications from IBM Watson, Amazon Lex, or Google Dialogflow alongside VoiceXML applications. It can be deployed in the cloud or on-premise and offers enterprise-class CTI integration, telephony connectivity, and is ACD agnostic for retail-like simplicity, at an extremely low price.

Now in English: Blueworx IVA can give you the power of artificial intelligence without having to replace your contact center infrastructure. Nice.

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Easier Than You Can Imagine.

Blueworx IVA lets you set up a virtual agent in minutes, creating contact flows (similar to IVRs) using a simple, intuitive interface with drag-and-drop nodes that instruct agents how to react to customer interactions.

At A Glance:

  • Simple configure-and-run interface.
  • No hardware to deploy and no per-agent licenses.
  • Pay-As-You-Go pricing based on the number of minutes consumed.
  • Easily scalable to support situations where call volume is unpredictable, spiky, or both.
  • Deployed in the cloud, on-premise or in a hybrid solution.
  • Pre-built integrations with every major contact center technology.
  • CRM and services integrations with leading providers including Salesforce, Zendesk and Oracle Service Cloud.
  • A Blueworx IVR exclusive: customers can leverage the same automatic speech recognition (ASR) technology, natural language understanding (NLU), and text-to-speech (TTS) that powers Watson and Amazon Alexa, allowing callers to simply say what they want instead of having to listen to long lists of menu options and guess which one is most closely related to what they want to do.

Register Now To Get Started.

Complete and submit the form below to access your fully working evaluation version of Blueworx IVA. All features of the Blueworx IVA license are enabled in this free evaluation version.

Blueworx IVA is available as a free evaluation. The trial versions are for your evaluation only and come with one IVR license for use. You are not allowed to sell, distribute or otherwise make any commercial use of the IVR scripts produced by the evaluation versions of this product.

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