"96% of college students say a high-quality digital experience is important to their educational satisfaction."
— Accenture
Higher Education
A High-Quality Digital Experience Is Important to Your Satisfaction, Too.
The right digital strategy and technology can transform how your institution operates, so it can be more resilient and adaptable. The right partner can make it a satisfying experience, improving student services, bolstering security and data integrity, enabling scalability for enrollment peaks, providing analytics for continuous improvement, integrating data, automating tasks, maximizing efficiencies, and more.
Learn how Waterfield can do just that.
Healthcare Solutions that Keep Your Team Moving Forward
Disrupting operations with long implementations and training sessions hurts workflows, patient satisfaction, and budgets. When you decide to partner with Waterfield Tech, you receive customized offerings with simple integration and unrivaled support every step of the way.
Proven Strategy And Technology For Higher Education’s Toughest Challenges.
Waterfield Tech is a trusted partner for higher education institutions, providing comprehensive strategies and transformative technology like AI to improve student engagement, maximize operational efficiencies, and heighten security and compliance.
Digital transformation concerns?
Establishing a digital transformation strategy is foundational. We can help plan and implement digital infrastructure improvements and provide CCaaS solutions across admissions, financial aid, tech support, student advising, and more. AI-driven solutions can play a vital role in transforming your institution’s digital strategy and performance.
Security concerns?
As higher education institutions are frequent targets for cyber threats, a comprehensive cybersecurity strategy is vital. We can help reduce risk through advanced encryption techniques, multi-factor authentication, endpoint protection, zero-trust architectures, and security analytics. We can also help you comply with FERPA, GDPR, and other regulations.
Cloud strategy concerns?
Migrating to cloud-based infrastructure supports scalability, reduces hardware maintenance, and enables flexible resource management. We can help with transitioning applications, storage, and processing workloads to the cloud, focusing on balancing cost-effectiveness, security, and accessibility.
Cost concerns?
Streamlining tasks alone can help cut costs and control overhead. We can also harness predictive analytics to make data-driven decisions for even more cost savings. Plus, your IT team can leverage optimized data storage with minimized expenses.
Comprehensive Curative Solutions.
Strategic Consulting
Do you know—really know—what your student experience looks like across all touchpoints? You should. And you can. We can make that journey clear, identify areas for improvement, and map out a plan to meet future KPIs so future ROI is right on target.
Applied AI
We can leverage the power of AI to help improve the quality and efficiency of your student and agent interactions. From chatbots and virtual agents to customer experience design and more, we can help you be more efficient and effective at delivering student (and staff and faculty) satisfaction.
Digital Infrastructure
Your infrastructure is the backbone of your school, and today’s priorities—privacy, governance, security and resiliency—are more critical than ever. We’ll help you build a secure, adaptable foundation ready to unlock limitless possibilities.
CX Modernization
Our exclusive Ascend solution gets you to the cloud quickly, seamlessly, and without heavy upfront costs. Ascend combines your choice of CCaaS platform with a CX service layer in one flat-rate subscription service to lower your migration cost and deliver long-term value adoption.
Access The Best.
You shouldn’t work with just anybody. And neither do we. A partnership with Waterfield Tech means you benefit from the expertise of our innovation partners, too—all industry leaders and key players in the education sector.
Accelerating Teams Just Like Yours
Waterfield Tech has decades of experience helping businesses across a wide array of industries optimize their processes to excel in their missions.
A Quick Talk Could Be Very Educational.
What do you need? What do your students and staff and faculty want? Let’s talk—no obligation—and see how partnering with Waterfield Tech could help. You never know what you’ll learn.