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Equipping You For AI Success.

Think of Waterfield Tech as your AI outfitter, providing everything you need for your AI journey. We’ll identify possibilities beyond the hype, show how they apply to you, and deliver the right technology in the right place to make a real difference.

Applied AI
woman smiling and talking to person next to her

Cutting Through The Hype: How To Understand And Utilize AI To Your Advantage

Make no mistake, AI is the future. But it is also the biggest bandwagon on the planet, with challenges and misunderstanding derailing true opportunities and return on investment. So how do you keep from getting swept away in the flow or lost in the fog? Applied AI from Waterfield Tech.

The Partner You Choose Matters.

Our team of Applied AI experts will help to:

Arm You with Knowledge

Our insights and expertise will help demystify AI so you can see how to fully harness AI’s potential for your benefit.

Maximize Your CX Investments

We’ll help you extract the most value from your customer experience efforts, turning every interaction into an opportunity by applying AI properly.

Access Best-in- Class Tools

We don’t just recommend; we build. Our suite of tools, designed for measuring, managing, and optimizing, creates more value than your investment, putting you a step ahead at every turn.

AI Technology Lifecyle

AI technology lifecycle diagram

Our Solutions

Choose The Path That Fits Your Needs.

AI is everywhere. But before you jump on the bandwagon, you should know where you are going, and why. Here are two paths to get you started.


Already have a use case in mind?

Choose one of these Applied AI options and let data guide your next steps.

woman texting on phone

faqGPT

Answer questions, from customers and agents.

routeGPT

routeGPT

Get callers to the right agent or automation.

TaskGPT

taskGPT

Make customer self-service easy and accurate.

man talking into phone

voiceGPT

Answer questions, from customers and agents.

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Applied AI Strategy Workshop

Unsure Where to Start?

Our 90-minute Applied AI Strategy Workshop is the logical first step.

Let's Talk AI

Have questions? Let’s talk about how our Applied AI services can make sure you don’t get left behind or rush off in the wrong direction. Submit the form below and we’ll connect.

Join Our Team

We’re hiring innovative, passionate team players.