The Action-Type: None has been added to allow users to set up a Time-based Routing (TBR) event without the addition of any specific action.
Demystify AI and put it to work in a variety of customer-experience roles in your organization.
Tools and services to help you evolve along with the changing needs of your customers.
Support your customer experience team with flexible plans and solutions to keep them going.
The Action-Type: None has been added to allow users to set up a Time-based Routing (TBR) event without the addition of any specific action.