October 9, 2021 v 1.4.1 - Waterfield Tech

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Signature Support

Solutions
- - - Applied AI
      
      Applied AI
      
      Demystify AI and put it to work in a variety of customer-experience roles in your organization.
      
      AI Strategy Workshop
      
      faqGPT
      
      routeGPT
      
      taskGPT
      
      voiceGPT
  - - CX Modernization
      
      CX Modernization
      
      Tools and services to help you evolve along with the changing needs of your customers.
      
      Consulting Services
      
      Professional Services
      
      Cloud Migration
      
      Contact Center
      
      Workforce Optimization
  - - Innovative IT
      
      Innovative IT
      
      Support your customer experience team with flexible plans and solutions to keep them going.
      
      Xcelerate
      
      Managed Services
      
      Digital Workspaces
      
      Network and Security
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The Action-Type: None has been added to allow users to set up a Time-based Routing (TBR) event without the addition of any specific action.