Top 5 Questions About E911 Compliance
You’ve likely been hearing a lot about Enhanced 911, or “E911,” lately and may be unsure about some things regarding your organization’s compliance. How can you be absolutely certain your organization is compliant with the laws and mandates? Which laws apply to your situation? What about remote workers? Here are the top five questions we’ve […]
E911: Know the Laws and Why You Need to Be Compliant
Kevin Kito is the President and CEO of 911 Secure. Kevin has been in the Enhanced 911 (E911) industry for over 15 years. For businesses, it is crucial to ensure that workers dialing 9-1-1 using their company-wide communication devices can be located in an emergency. However, with the “office” no longer confined to a single […]
Consulting is dead.
When people hear the term “consultant” in a meeting, some laugh. Some cringe. Some might even roll their eyes. I freely admit I used to be one of those people. Maybe it’s the classic problem: “My boss doesn’t want to hear it from me, but when a consultant says the exact same thing, it’s suddenly […]
Keep your contact center safe with PCI secure payment
Contact center administrators have two masters to answer to when it comes to maintaining a secure credit card environment: the companies that issue the cards and customers who are rightly nervous about falling victim to credit card fraud or identity theft. Businesses who fail to maintain a secure environment for processing, storing, and transmitting credit card information face […]
