5 Reasons You Should Rethink How to Shop for WEM
“Nah, we’re good. We contract directly with the manufacturer to get the best price and support.” We hear this a lot – and hey, we get why anyone shopping for a new WEM solution might think this is true. But it isn’t. Navigating the intricacies of a workforce engagement ecosystem can be a daunting task […]
Protect Customer Information and Reduce Risk – PCI Compliance in your Contact Center
The nightmare of Target’s data breach during the holiday season a few years ago still haunts businesses today. The aftermath of severe fines, loss of customer trust and a seriously bruised reputation – not to mention the reported $61 million payout – leaves corporate executives shaking in their boots when thinking about their own company’s […]
