[Webinar Series] Part 2: 8 Steps to Building a Brilliant Bot Strategy


You could do so many things with conversational AI, but what should you do? And what’s it worth? How will you create a vision? Get stakeholders aligned? Create a measurement framework that keeps everyone on track?

Waterfield Tech’s VP of Conversational AI, Kerry Robinson, and Director of Bot Strategy Dan Aslet take you through the 8-steps to building a Bot Strategy that will ensure you get maximum ROI from your investments in conversational AI.

We’ll cover:

  • Understanding the strategic backdrop
  • Reviewing your experience, and your competitors
  • Getting context
  • Identifying candidates for automation
  • Building the business case
  • Prioritizing and planning
  • Articulating the vision
  • Delivering it!

Walk away with a clear framework and an actionable plan to understand and optimize the performance of your conversational AI. Whatever the platform.

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