Waterfield + Cisco

Waterfield Tech is proud to be a national Cisco partner providing custom, enterprise-grade CX solutions.

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Strength in Collaboration

We’ve partnered with Cisco to deliver secure, enterprise-grade experiences to our customers around the globe. Combining Cisco’s comprehensive network, security, and collaboration technology with our customer-centric approach and technical expertise, we deliver bespoke CX solutions that help our largest clients maximize their investments.

Waterfield Tech’s solution experts have earned hundreds of Cisco certifications across specializations, including:

  • Advanced Collaboration Architecture
  • Advanced Enterprise Networks Architecture
  • Advanced UCC Enterprise
  • UCC Express
  • WebEx Contact Center
  • Collaboration SaaS
  • Customer Experience
  • Networking
  • Premier Integrator
  • Webex Contact Center Specialization
  • Collaboration SaaS Specialization

Get more information on Cisco and Waterfield Tech.

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What We Do

Whether you already have an implementation in mind or are just getting started, our Cisco solution experts focus on your goals and desired outcomes first. Not sure where to start? We’ll work with you to design, implement, and optimize the right customer experience solution for your business.

Customer Experience Strategy

We help uncover and address inefficiencies across the contact center to improve operations and capture new financial upsides.

Contact Center Innovation

Our cloud migration and optimization services accelerate value, cut costs, and provide a flexible roadmap that aligns with your business.

Applied Artificial Intelligence

Our team of AI strategist help you design and deploy the latest and most advanced AI solutions like generative AI that cut costs and boost CSAT.

Workforce Engagement

Whether you're rolling out your first WEM solution or need help optimizing what's already in place, we can help you maximize your tech investments.

Managed Services

Keep your contact center running efficiently with over 19 expert-level skillsets at your fingertips- at a fraction of the cost to hire in-house.

Business Intelligence

Our data and analytic solutions help you spot trends and optimize across your entire customer journey and agent operations for increased productivity.

Transform your organization with
Waterfield Tech & Cisco

Contact us to learn more.

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