Waterfield Tech + Avaya

Waterfield Tech is an Avaya Diamond National Partner and 5x Avaya partner award winner!

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A Powerful Partnership

We’ve built our business on Avaya. For nearly two decades, we’ve delivered innovation together, designing and deploying solutions that move your business forward. From healthcare giants to powerful nonprofits, from state and local government to education and more, we’re revolutionizing the modern contact center to enable every business to achieve more—and we’re doing it together.

Our global team of Avaya specialists have earned hundreds of certifications across every product, including:

  • Avaya IP Office Platform
  • Avaya Call Center Elite
  • Avaya Cloud Office
  • Avaya Experience Platform
  • And more!

It's time to start your CX journey with Waterfield Tech and Avaya

Contact us and discover the perks of partnering with Waterfield Tech for your Avaya transformation.

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What We Do

Whether you already have an implementation in mind or are just getting started, our Avaya solution experts focus on your goals and desired outcomes first. Not sure where to start? We’ll work with you to design and implement the right cloud, hybrid, or on-premises experience solution for your business.

Cloud Migration

Our cloud migration and optimization services accelerate value, cut costs, and provide a flexible roadmap that aligns with your business.

Hybrid Cloud Solutions

We help organizations in healthcare, government, education and more deploy innovative and secure tech solutions without risk of disruption to your operations.

Unified Communications

We Design and deploy integrated unified communications and contact center solutions, such as Avaya Experience Platform and Avaya Cloud Office, to drive productivity, business growth, and customer loyalty.

Applied Artificial Intelligence

Our team of AI strategist help you design and deploy the latest and most advanced AI solutions like generative AI that cut costs and boost CSAT.

Managed Services

Keep your contact center running efficiently with over 19 expert-level skillsets at your fingertips- when you need them and at a fraction of the cost to hire in-house.

Data and Analytics

Our data and analytic solutions help you spot trends and optimize across your entire customer journey and agent operations for increased productivity.

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Start your journey with
Waterfield Tech and Avaya

Connect with us today and discover why Waterfield Tech's been a trusted Avaya Diamond partner for more than 15 years.

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