Waterfield Tech is an Avaya Diamond National Partner and 5x Avaya partner award winner!
We’ve built our business on Avaya. For nearly two decades, we’ve delivered innovation together, designing and deploying solutions that move your business forward. From healthcare giants to powerful nonprofits, from state and local government to education and more, we’re revolutionizing the modern contact center to enable every business to achieve more—and we’re doing it together.
Our global team of Avaya specialists have earned hundreds of certifications across every product, including:
Contact us and discover the perks of partnering with Waterfield Tech for your Avaya transformation.
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Our cloud migration and optimization services accelerate value, cut costs, and provide a flexible roadmap that aligns with your business.
We help organizations in healthcare, government, education and more deploy innovative and secure tech solutions without risk of disruption to your operations.
We Design and deploy integrated unified communications and contact center solutions, such as Avaya Experience Platform and Avaya Cloud Office, to drive productivity, business growth, and customer loyalty.
Our team of AI strategist help you design and deploy the latest and most advanced AI solutions like generative AI that cut costs and boost CSAT.
Keep your contact center running efficiently with over 19 expert-level skillsets at your fingertips- when you need them and at a fraction of the cost to hire in-house.
Our data and analytic solutions help you spot trends and optimize across your entire customer journey and agent operations for increased productivity.
Tune in and gain an unbiased view into what CX cloud migrations really entail, how to anticipate and overcome challenges.
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National Cord Blood Registry migrates to a unified cloud communication system to boost employee collaboration and deliver cost efficiencies.
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Waterfield Tech, named Avaya 2022 North America Partner of the Year for State, Local and Education (SLED). Read the full press release.
Read MoreConnect with us today and discover why Waterfield Tech's been a trusted Avaya Diamond partner for more than 15 years.