You could do so many things with conversational AI, but what should you do? And what’s it worth? How will you create a vision? Get stakeholders aligned? Create a measurement framework that keeps everyone on track?
Waterfield Tech’s VP of Conversational AI, Kerry Robinson, and Director of Bot Strategy Dan Aslet take you through the 8-steps to building a Bot Strategy that will ensure you get maximum ROI from your investments in conversational AI.
We’ll cover:
- Understanding the strategic backdrop
- Reviewing your experience, and your competitors
- Getting context
- Identifying candidates for automation
- Building the business case
- Prioritizing and planning
- Articulating the vision
- Delivering it!
Walk away with a clear framework and an actionable plan to understand and optimize the performance of your conversational AI. Whatever the platform.
