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Waterfield Tech Named to Prestigious Inc. 5000 List

Company recognized as one of the fastest growing private companies in 2024

BOSTON, August 13, 2024 — Waterfield Tech, a leading global customer engagement solutions provider, has been named to Inc.’s prestigious 2024 Inc. 5000 list. The company’s inclusion in this elite roster highlights its dedication to enhancing CX through a unique blend of digital services and AI-powered innovation.

The Inc. 5000 list is an industry benchmark that ranks companies according to the percentage of revenue growth each has achieved over the last three years. Together, all companies combined generated 874,940 jobs and $317 billion in revenue, despite a pandemic and rising inflation – serving as what many believe to be a positive indicator of where the American economy is headed.

“We are honored to be recognized by Inc. as one of the fastest-growing private companies in the US,” said Evan Jones, Chief Customer Officer of Waterfield. “This milestone highlights our unwavering dedication to innovation and our mission to help brands strengthen their customer experience strategies to meet the demands of an increasingly digital and personalized marketplace.”

Waterfield Tech’s inclusion in the 2024 Inc. 5000 list highlights the company’s unwavering commitment to providing client-centric approaches to CX modernization that reduce upfront cost and deliver long-term value adoption. This recognition comes at a time when the CX industry is experiencing significant shifts due to a rising focus on generative AI, data analytics, and omnichannel engagement. These trends are foundational to Waterfield Tech’s offerings and underscore its position as a trusted partner and innovator in AI-enhanced CX solutions that deliver the highest customer satisfaction at the lowest cost.

For more information about Waterfield Tech visit waterfieldtech.com.

About Waterfield Tech

Waterfield Tech transforms customer engagement for organizations worldwide. Operating across six continents, our employees leverage a consultative, client-centric approach to design, build, and manage scalable, omnichannel and AI-enabled customer experience solutions. Our breakthrough innovations in contact center technology, applied artificial intelligence (AAI), and workforce engagement reduce business costs, improve customer satisfaction, and help customers deploy a smarter utilization of the human workforce. To learn more, visit https://waterfieldtech.com