Waterfield Tech Appoints Michael Fisher as Chief Product Officer

Former Co-Founder and CEO of ElephantDrive Brings Extensive Product Management and Technical Experience to Waterfield Tech

BOSTON, May 10, 2023 — Waterfield Tech today announced the hiring of Michael Fisher as its newly appointed Chief Product Officer. Fisher’s addition to the team comes as Waterfield Tech continues to accelerate its vision of providing the most complete and innovative customer engagement solutions on the market.

In his role as CPO, Fisher will lead the product and marketing teams. Together they will work to strengthen Waterfield Tech’s partner relations and grow the portfolio of contact center technology, automation, and conversational AI solutions that enable businesses globally to address inefficiencies across the contact center and capitalize on digital transformation opportunities.

“We are thrilled to have Mike join our team at Waterfield Tech,” said Steve Kezirian, CEO of Waterfield Tech. “His background in product and technology leadership makes him the perfect fit for this role. Mike’s expertise will be invaluable as we continue to build out our portfolio of solutions and strengthen our partner relationships to provide the best possible products and services to our customers.”

“I am incredibly excited to join the growing team at Waterfield Tech,” said Fisher. “Waterfield Tech stands alone as one of the true platform-agnostic technology firms in the contact center space. The breadth of their solutions and their unparalleled reputation as one of the most innovative and trusted partners in the contact center industry are true differentiators. I am eager to begin work alongside the Waterfield Tech team to help drive the next phase of growth for our clients, partners, and our company.”

Fisher brings a wealth of experience leading product, technology, and operations teams in organizations ranging from early-stage startups to publicly traded companies. He joins Waterfield Tech after a 16-year tenure with ElephantDrive where he oversaw the strategy, product development, and operations for the ElephantDrive platform that safeguards billions of files for individuals and small offices.


About Waterfield Tech

Waterfield Tech transforms customer engagement for organizations worldwide. Operating across six continents, our employees leverage a consultative, platform-agnostic approach to design, build, and manage scalable, omnichannel customer experience solutions. Our breakthrough innovations in contact center technology, automation (conversational AI), and workforce engagement reduce business costs, improve customer satisfaction, and help customers deploy a smarter utilization of the human workforce. To learn more, visit waterfieldtech.com.

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