Unlocking the Digital Front Door: AI in Healthcare
Digital transformation is reshaping every industry, and healthcare is no exception. With all the change, the digital front door has emerged, integrating technologies for seamless, patient-centric experiences across all points of contact. The way patients interact with healthcare providers and how institutions manage operations has been revolutionized. Here’s how the digital front door, powered by […]
Agentforce vs Microsoft
Salesforce chief executive Marc Benioff spoke with the tech blog platform Stratechery last week. The interview reveals what AI agents really mean for business and at the same time, it’s a masterclass in positioning vs competitors. It also illuminates a key factor in deciding which contact center AI platform is right for you: suite, custom, […]
