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Financial – Health Insurance

Task Instructions

  1. Imagine that you visited your doctor with severe back pain.
  2. The doctor suspects you might have a herniated disc.
  3. Your doctor has recommended getting an MRI to confirm this suspicion.
  4. Contact your health insurance provider to determine the cost of the MRI with an in-network provider in your area.
  5. Use this system to find out more information.
  6. Refer to the details in the ‘Patient Info’ section to complete your task.
Information
  • Name: Sam Owens
  • Zip Code: 21209
  • Account status: active

Waterfield Tech

Financial Chatbot

Other things to try out...
  • Have you met your deductible yet?
  • What’s your out of pocket max?
  • How much an MRI if you use an out of network provider?
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