Achieve Operational Efficiencies With KomandEx

KomandEx is your operational command center.

Integrate Seamlessly

• Connect to any on-premise or cloud platform.

Achieve Operational Excellence

• Achieve up to a 500% reduction in time to configure and reskill agents and gain an immediate payback.

Maximize Resources and Improve Agent Utilization

• Easily skill, move and spread agents across the call center where and when needed to meet service needs.

Lower Labor Costs

• Reduce the time and resources needed to manage multiple contact centers, including multi-site, multi-tenant, and unified contact center enterprises.
• Easily adjust operational hours, teams, skills, attributes, and more
• Implement special messaging without a complete overhaul.

Automate to Meet Demand

• Create snapshots to facilitate agent management with just a few clicks.

Activate emergency management at the push of a button